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This articles shows you how to configure TeamViewer within Intune, and how to remotely administer a device.Your ID Password Personal Password FIGURE 12.4 The TeamViewer Remote Control panel. TeamViewer is a partner program that you purchase separately. Before entering that ID, choose what type of activity that youll be doing - whether you just want to be able to click around and view the other computer and what is on it, or if you want to be able to transfer different types of files during the session.Devices managed by Intune can be administered remotely using TeamViewer. To the right of that youll see 'Remote Control Computer', which is where youll enter the ID of the desktop that youre trying to access.

You can give administrators access to Microsoft Endpoint Manager without them requiring an Intune license. Android Enterprise personally owned devices with a work profile (BYOD)The administrator configuring the TeamViewer connector must have an Intune license. By pointing at the icon, without clicking it, - there will show a popup box with the 9-Digit ID and TeamViewer name.

Team viewer works with the Company portal app. Organization-owned devices are not supported. Also, user or device groups assigned an Intune role within a scope can also request remote assistance. Users with this role are not limited by any Intune role within a scope. Request Remote Assistance: Allows administrators to start a new remote assistance session for any user. Update Remote Assistance: Allows administrators to modify the TeamViewer connector settings.

For specific TeamViewer needs, see TeamViewer Integration Partner: Microsoft Intune.By using TeamViewer, you're allowing the TeamViewer for Intune Connector to create TeamViewer sessions, read Active Directory data, and save the TeamViewer account access token. Only some TeamViewer licenses may support integration with Intune. For supportability, see TeamViewer (opens TeamViewer's web site) for any updates.A TeamViewer (opens TeamViewer's web site) account with the sign-in credentials. TeamViewer may not support Windows Holographic (HoloLens), Windows Team (Surface Hub), or Windows 10 S.

Select Connect, and accept the license agreement. Select Tenant administration > Connectors and tokens > TeamViewer Connector. Sign in to the Microsoft Endpoint Manager admin center.

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End user experienceWhen you start a remote session, users see a notification flag on the Company Portal app icon on their device. For full details of what you can do, see the TeamViewer community page (opens TeamViewer's web site).When finished, close the TeamViewer window. Connect to start the remote session.In TeamViewer, you can complete a range of actions on the device, including taking control of the device. After Intune connects to the TeamViewer service, you'll see some information about the device.

Users can then accept the remote assistance request.

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